Return & Exchange Policy

At Faizono, we want you to love every purchase. If there’s ever a mistake on our part or an item is delivered incorrectly, we’ll make it right.

1. Returns (Our Mistake Only)

• Returns are accepted only if the mistake is on our side (e.g., wrong item, damaged product, or defect).
  
  

• Please contact us within 7 days of receiving your order to initiate a return.
  
  

• Items must be in their original condition and packaging.
  
  

• Once we receive the returned item, we’ll issue a full refund or replacement.
  
  

2. Exchanges

• Exchanges are accepted within 7 days of delivery.
  
  

• Items must be unused, unworn, and in original packaging.
  
  

• If you wish to exchange an item for a different size, color, or style, contact us within the 7-day window.
  
  

• Faizono will replace the item once the original item is received and inspected.
  
  

3. How to Initiate a Return or Exchange

• Contact us at [Insert Email] with your order number and reason for return/exchange.
  
  

• We will guide you through the process and provide instructions for returning the item.
  
  

4. Non-Returnable / Non-Exchangeable Items

• Items used, worn, or altered in any way cannot be returned or exchanged.
  
  

• Sale or discounted items may not be eligible for return unless defective.
  
  

Contact Us
For any questions about returns or exchanges, reach out to us at:
Email: faizonoofficial@gmail.com
Website: www.faizono.com